International Orders

International Orders

Copper Mirrored Sign by Larry White

We welcome international orders!

We regularly ship to many countries around the world. To check if we ship to you please add the items to the online shopping cart and look for your country in the drop down list on the address field of the checkout page. Please note that some items are subject to dangerous goods regulations and fees. If your cart contains these restricted items you will see the additional fee added once you add your country in the shipping address.

 

Some kits and items can be modified to remove the item that is subject to dangerous goods regulations and fees. If you would like to see if we have a product substitution available for you, please click on "Request a Product Substitution Quote" on the shopping cart page

To our neighbors in Canada

UPS Standard enables you to have items that are subject to Limited Quantity regulations without paying the full dangerous goods handling fee.

Can we ship to you?

If your country is listed on the drop down menu of the shipping address we can ship to you. If you do not see your country listed and your cart does NOT contain ship restricted items please contact us for more information.

International Payment Methods

You may complete your order on our website using any of the payment methods that display for you. The options will vary based on your location. If you would like to pay via Wire Transfer please contact us.

Refunds and Returns

If your order is incomplete, incorrect or damaged, contact us as soon as possible to discuss a replacement or refund. We try to ship replacement items the same day. Refunds will be issued within 30 days. Because of international shipping regulations, we do not accept returns for international orders.

Sales Tax & Import Fees

The payment for the order made on our website does not include VAT, customs duty, import tax, sales taxes or other fees that you may be required to pay to your government before you are permitted to receive your order. All taxes and fees are your responsibility. Contact your shipping carrier or local customs office for information.

Shipping Carriers

We ship by United Parcel Service (UPS) and Federal Express (Fed Ex). Some items may be able to ship via US Postal Service.

Service to your destination may not be available from all carriers. Some countries restrict or refuse to accept shipments of Dangerous Goods or Limited Quantity goods. We will inform you if the service you select is not available to your destination. On some rare instances, the price our website charges for shipping may not be accurate due to dimensions of the package, changing shipping regulations and other limitations. We reserve the right to review any additional charges that may be due and offer for you to either pay the additional charges or cancel the order.

Dangerous Goods

Products marked with this symbol are shipped internationally as Dangerous Goods (Hazardous Materials). Once you enter your shipping address on the shopping cart or checkout page, you will see the Additional Fee if any item(s) in your cart are subject to these regulations and fees. This is a mandatory fee based on international laws. In some situations we may be able to omit an item from a kit or make a product substitution to avoid this fee. For international shipping we adhere to IATA regulations.

 

If your country does not accept shipments of Dangerous Goods, we will not be able to fill your order. If your chosen carrier does not ship Dangerous Goods to your country, we will offer an alternative carrier if possible. We will inform you if we are not able to fill your order for any reason. We do not ship Dangerous Goods through the United States Postal Service (USPS).

Safety Data Sheets (SDS)

Safety Data Sheets are available in .pdf format in the Documents tab on each product page. We have a list of them here.

Harmonized Tariff Code

The Harmonized Tariff Code for most of our mirroring chemicals is 2843.90. Please contact us if you require more detailed information. Contact Us